About Us

We are your preferred ally, offering cutting-edge solutions to satisfy your technological needs, through innovation, quality, security and excellent service.

At Neptuno, we understand the ever-evolving technological landscape and the importance of staying connected. That's why we are proud to be the largest provider of fixed wireless access (FWA) services in Puerto Rico and the US Virgin Islands. With more than 750MHz of spectrum licensed exclusively for last-mile FWA connections, we ensure that businesses and individuals across the region enjoy reliable, high-speed internet access, bridging the digital divide and fostering connectivity like never before.

Our commitment to excellence extends beyond connectivity to our state-of-the-art Data Center. Designed with the utmost precision and security in mind, our Data Center boasts n+3 Power Redundancy, ensuring uninterrupted operations even in the face of unforeseen challenges. Furthermore, our facility is SSAE 18 SOC 2 Type 2 and HIPAA compliant, adhering to the highest industry standards to safeguard your valuable data and ensure peace of mind.

Neptuno's strength lies in our people. With a solid knowledge base that includes over 300 personnel certifications, our dedicated team of experts is well-equipped to address your specific technology needs. Whether you require assistance with network management, cybersecurity, cloud solutions, or disaster recovery, our team is here to provide you with the expertise and support you deserve.

We understand that technology never sleeps, which is why our Networks Operation Center operates 24/7/365. Our commitment to continuous monitoring and proactive support ensures that your systems remain resilient and responsive, minimizing downtime and maximizing efficiency.

In recognition of our unwavering dedication to excellence, Neptuno proudly holds an award-winning partnership with Hewlett Packard Enterprise (HPE). This partnership is a testament to our commitment to providing cutting-edge solutions to our clients. In addition to HPE, we have established strong alliances with other industry giants such as 3CX, Aruba Networking, CheckPoint, Cisco, Fortinet, HPE, Juniper, Microsoft, Tenable, and VeeaM. These partnerships enable us to offer a wide array of products and services that are tailored to your unique business needs.

Whether you are a business seeking to streamline your operations, enhance your cybersecurity posture, or harness the power of the cloud, or a residential customer looking for fast and reliable internet services, Neptuno has the expertise, technology, and dedication to deliver the solutions you need. Our holistic approach to technology ensures that we are not just a service provider but a trusted partner in your journey towards digital transformation.

As we continue to evolve and adapt to the ever-changing technological landscape, our commitment to excellence and customer satisfaction remains unwavering. We invite you to explore our range of services and experience the Neptuno difference. Thank you for choosing us as your technology partner, and we look forward to helping you navigate the exciting possibilities of the digital world. Together, we will achieve new heights of connectivity and success.